Feelings First: A Modern Management Manifesto
Homo Sapiens may be the “wise” species, but we confuse “wise” with “rational” at our own peril
You’ve probably heard that old saying:
People will forget what you said, people will forget what you did, but people will never forget how you made them feel.
Whether it’s attributed to Maya Angelou or a leader in the Mormon church isn’t all that important. What is important is that any time spent working with others — whether in a personal or business setting — will quickly validate it.
(Ir)rationality and Relationships
Feelings are important. Furthermore, feelings are efficacious — meaning they make things happen. We may think we act based on logic — reasons, evidence, and all that. But it’s been well documented in the psychological research that we tend to make a lot of decisions based on how we feel — only to rationalize them after the fact. And many times we do so quickly and unconsciously.
Relationships are at the core of life. How your relationships go dictates how well things go for you, period. And the single most important factor in the health of your relationships is how the other party in each relationship feels about you.
